Privacy policy

Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

Storage of access data in server log files

You can visit our website without providing any personal information. We only store access data in so-called server log files, such as the name of the requested file, the date and time of the request, the amount of data transferred and the requesting provider. This data is evaluated exclusively to ensure trouble-free operation of the site and to improve our services and does not allow us to draw any conclusions about your person.

Data collection and use for contract processing and when opening a customer account

We collect personal data when you voluntarily provide it to us in the context of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Which data is collected can be seen from the respective input forms. We use the data you provide for the purpose of processing the contract and dealing with your enquiries. After complete processing of the contract or deletion of your customer account, your data will be blocked for further use and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you below. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

Data transfer for contract fulfilment

In order to fulfil the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

Use of data when registering for the e-mail newsletter

If you register for our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter in accordance with your consent. You can unsubscribe from the newsletter at any time either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.

Use of data for postal advertising and your right to object

Furthermore, we reserve the right to store your first and last name, your postal address and - insofar as we have received this additional information from you within the framework of the contractual relationship - your title, academic degree, year of birth and your profession, industry or business name in summarised lists and to use them for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

Use of cookies

In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies). You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis

This website uses Google (Universal) Analytics, a web analytics service provided by Google, Inc. (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as so-called "cookies", text files that are stored on your computer. The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymised IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. 

As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data on this website in the future. This will place an opt-out cookie on your terminal device. If you delete your cookies, you must click the link again.

Use of social plugins from Facebook, Twitter, Google, Pinterest using the Shariff solution

Social plugins ("plugins") from social networks may be used on our website. In order to increase the protection of your data when visiting our website, the plugins are not integrated into the page without restriction, but only using an HTML link (so-called "Shariff solution" from c't). This integration ensures that when you call up a page of our website that contains such plugins, no connection is yet established with the servers of the provider of the respective social network. If you click on one of the buttons, a new window of your browser opens and calls up the page of the respective service provider, on which you can (if necessary after entering your login data) e.g. click on the Like or Share button. The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages, as well as your rights in this regard and setting options for protecting your privacy, can be found in the providers' data protection notices.

  • http://www.facebook.com/policy.php
  • https://twitter.com/privacy
  • http://www.google.com/intl/de/+/policy/+1button.html
  • https://about.pinterest.com/de/privacy-policy

Use of Instagram social plugins

Our website uses so-called social plugins ("plugins") from Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, for example in the form of an "Instagram camera". You can find an overview of the Instagram plugins and their appearance here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges. 

When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the Instagram servers. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has called up the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted by your browser directly to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can directly assign your visit to our website to your Instagram account. If you interact with the plugins, for example by clicking the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed there to your contacts. 

For the purpose and scope of the data collection and the further processing and use of the data by Instagram, as well as your rights in this regard and setting options for protecting your privacy, please refer to Instagram's privacy policy: https://help.instagram.com/155833707900388/. 

If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the loading of Instagram plugins with add-ons for your browser, e.g. with the script blocker "NoScript" (http://noscript.net/).

Rating reminder by email

If you have given us your express consent to do so during or after your order by activating a corresponding checkbox or clicking a button provided for this purpose, we will use your e-mail address for the reminder to submit a rating of your order via the rating system used by us. This consent can be revoked at any time by sending a message to the contact option described below.

Right to information and contact option

You have the right to obtain information free of charge about the data we have stored about you and, if applicable, the right to have this data corrected, blocked or deleted. If you have any questions about the collection, processing or use of your personal data, or if you wish to request information, correction, blocking or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly using the contact details in our imprint.

Status: 15.05.2018